Refund policy
R&G Cards Return & Refund Policy
All sales of trading cards and collectibles are considered final unless an item arrives damaged, defective, or incorrect.
Trading Cards & Collectibles:
Individual cards, graded cards, opened products, and other collectibles are not eligible for returns or exchanges. Card condition will be represented as accurately as possible in the product listing.
Sealed Products:
Sealed trading card products may only be returned if they are unopened, unused, and in their original condition. Once factory packaging or seals have been opened, the item cannot be returned or refunded.
Damaged or Incorrect Orders:
If your order arrives damaged or you receive the wrong item, please contact R&G Cards as soon as possible after delivery. Photos of the item, packaging, and shipping materials may be required so we can resolve the issue.
Order Cancellations:
Orders may be canceled before they have been shipped. Once an order has shipped, it cannot be canceled.
Refunds:
Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error by R&G Cards.
R&G Cards reserves the right to refuse returns or refunds for items that do not meet the requirements above.